
You need to move Farbar Recovery Scan Tool to your desktop otherwise fixes will not work.

You can not run two real-time antiviruses at the same time. You have Sophos Anti-Virus, (plus other Sophos products), and BitDefender Total Security installed. Please also paste that along with the Frst.txt into your reply.

If you are not sure which version applies to your system download both of them and try to run them. Note: You need to run the version compatible with your system. Please download Farbar Recovery Scan Tool and save it to your Desktop. Please DO NOT run any scans other than those requested Please DO NOT install/uninstall any programs unless asked to. If you do not reply within this period I will post a reminder but topics with no reply in 4 days will be closed! the fixes are specific to your problem and should only be used for this issue on this machine.if you don't understand something, please don't hesitate to ask for clarification before proceeding.In Notepad click Format, uncheck Word wrap if it is checked Please ensure that word wrap is unchecked. Absence of symptoms does not mean that everything is clear

please continue to review my answers until I tell you your machine appears to be clear.please follow all instructions in the order posted.Please read the following guidelines which will help to make cleaning your machine easier: My name is Satchfan and I would be glad to help you with your computer problem. Hello misgnomer and welcome to Bleeping Computer.
